This qualification reflects the role of individuals in a variety of Business Services job roles. These individuals may have supervisory performance accountabilities.
Individuals in these roles carry out a mix of specialist and moderately complex administrative or operational tasks that require self-development skills. They use well-developed skills and a broad knowledge base to apply solutions to a defined range of unpredictable problems and analyze information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.
July, August
26 Weeks
Face to Face
Diploma
Face to Face – 3 days per week (20 hours)
All students must complete a Language, Literacy, and Numeracy (LLN) test prior to enrolment. The test assesses your foundational skills in learning, reading, writing, oral communication, and numeracy at ACSF Level 3. This test helps us identify if additional learning support is required
BSBCRT511 | Develop critical thinking in others |
BSBFIN501 | Manage budgets and financial plans |
BSBOPS501 | Manage business resources |
BSBSUS511 | Develop workplace policies and procedures for sustainability |
BSBXCM501 | Lead communication in the workplace |
BSBOPS502 | Manage business operational plans |
BSBOPS601 | Develop and implement business plans |
BSBLDR523 | Lead and manage effective workplace relationships |
BSBTWK502 | Manage team effectiveness |
BSBSTR502 | Facilitate continuous improvement |
BSBTEC404 | Use digital technologies to collaborate in a work environment |
BSBCMM511 | Communicate with influence |