This qualification reflects the role of individuals who use sound knowledge of industry operations and a broad range of managerial skills to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions. This qualification provides a pathway to work in any sector of the hospitality industry as a departmental, operational, or small business manager.
July, August
78 Weeks
Face to Face
Level V
This course is aimed at:
Face to Face – 3 days per week (20 hours)
Students must:
The LLN test will determine whether the student needs additional support to achieve the following ACSF Levels-
Direct Entry Students:
Students entering this qualification directly will need to complete ALL the twenty-eight (28) units below.
SITXCOM010 | Manage conflict |
SITXHRM009 | Lead and manage people |
SITXFIN009 | Manage finances within a budget |
SITXMGT004 | Monitor work operations |
SITXWHS007 | Implement and monitor work health and safety practices |
SITXHRM008 | Roster staff |
SITXFSA008** | Develop and implement a food safety program |
SITHKOP013* | Plan cooking operations |
SITXFSA005 | Use hygienic practices for food safety |
SITHCCC027* | Prepare dishes using basic methods of cookery |
SITHCCC030* | Prepare vegetable, fruit, egg and farinaceous dishes |
SITHCCC031* | Prepare vegetarian and vegan dishes |
SITHCCC035* | Prepare poultry dishes |
SITHCCC036* * | Prepare meat dishes |
SITHCCC037* | Prepare seafood dishes |
SITHPAT016* | Produce desserts |
SITHCCC038* | Produce and serve food for buffets |
SITHCCC042* | Prepare food to meet special dietary requirements |
SITXFSA006 | Participate in safe food handling practices |
Students progressing from SIT40521 (successfully completing the above 20 units attained) will need to complete the following 8 units in this course.
SITXCCS015 | Enhance customer service experience |
SITXCCS016 | Develop and manage quality customer service practices |
SITXGLC002 | Identify and manage legal risks and comply with law |
SITXMGT005 | Establish and conduct business relationships |
SITXFIN010 | Prepare and monitor budgets |
SITXHRM012 | Monitor staff performance |
SITXHRM010 | Recruit, select and induct staff |
BSBTWK501 | Lead diversity and inclusion |