This qualification represents the expertise of senior-level professionals who possess a wide range of advanced hospitality skills along with strong managerial capabilities and in-depth industry knowledge. They work independently and are responsible for making key strategic decisions in hospitality operations.
It opens career opportunities across various areas of the hospitality sector, enabling graduates to work with a variety of employers such as restaurants, hotels, motels, catering services, clubs, pubs, cafés, and coffee shops.
July, August
78 Weeks
Face to Face
Level VI
This course is aimed at:
Face to Face – 3 days per week (20 hours)
Students must:
The LLN test will determine whether the student needs additional support to achieve the following ACSF Levels-
Direct Entry Students:
Students entering this qualification directly will need to complete ALL the thirty-three (33) units below.
SITXCCS016 | Develop and manage quality customer service practices |
SITXFIN009 | Manage finances within a budget |
SITXGLC002 | Identify and manage legal risks and comply with law |
SITXHRM009 | Lead and manage people |
SITXHRM010 | Recruit, select and induct staff |
SITXHRM012 | Monitor staff performance |
SITXMGT004 | Monitor work operations |
SITXMGT005 | Establish and conduct business relationships |
SITXFSA005 | Use hygienic practices for food safety |
SITXFSA006 | Participate in safe food handling practices |
SITXWHS007 | Implement and monitor work health and safety practices |
SITHKOP013* | Plan cooking operations |
SITXCOM010 | Manage conflict |
SITXHRM008 | Roster staff |
SITXCCS015 | Enhance customer service experience |
BSBTWK501 | Lead diversity and inclusion |
Students progressing from SIT50422 (fully completed with the above 16 units attained) will need to complete the following 17 units in this course.
BSBFIN601 | Manage organisational finances |
BSBOPS601 | Develop and implement business plans |
SITXFIN011 | Manage physical assets |
SITXMPR014 | Develop and implement marketing strategies |
SITXWHS008 | Establish and maintain a work health and safety system |
SITXFIN010 | Prepare and monitor budgets |
BSBCMM411 | Make presentations |
BSBSUS511 | Develop workplace policies and procedures for sustainability |
BSBOPS502 | Manage business operational plans |
BSBOPS504 | Manage business risk |
BSBTEC301 | Design and produce business documents |
BSBTEC402 | Design and produce complex spreadsheets |
SITXEBS002 | Develop, implement and monitor the use of social media in a business |
BSBMKG431 | Assess marketing opportunities |
BSBSTR601 | Manage innovation and continuous improvement |
BSBWRT411 | Write complex documents |
SITHIND006 | Source and use information on the hospitality industry |